Messaging That Keeps Your
Workforce Connected
One platform for direct messages, group chats, and company-wide announcements — purpose-built for shift-based teams and on-the-go employees.
Every Way Your Team Needs to Connect
From one-on-one chats to company-wide announcements, RosterMate has every channel covered in one unified inbox.
Direct Messages
Private one-on-one conversations between team members and managers, always secure and in context.
Group Chats
Create dedicated channels for teams, departments, or specific projects — always organised and searchable.
Announcements
Broadcast important updates to your entire workforce, specific departments, or targeted employee groups.
Seamless Team Communication
Our integrated messaging system eliminates the need for separate communication tools, keeping all work-related conversations in one secure, accessible platform that works wherever your team is.
- One-on-one and group conversations in one inbox
- Accessible via web and mobile from anywhere
- Real-time delivery with instant notifications
- Secure, work-only environment for staff conversations
Reach the Right People at the Right Time
Send targeted announcements to your entire organisation or specific groups — by area, position, or team. Set expiry times so information stays current, and track who's seen what with read receipts.
- Target by department, area, or role
- Set expiry dates to keep announcements relevant
- Pin important notices to the top of the feed
- Full announcement history, always searchable
Organised Channels for Every Team
Create persistent group conversations for shifts, departments, or cross-team projects. Managers can set up groups instantly and invite the right people — by name, role, or area.
- Create groups by area, position, or individual
- Add or remove members at any time
- Message history retained for full context
- Role-based permissions control group visibility
Everything You Need in One Place
Powerful communication tools designed for the speed and scale of shift-based work.
Read Receipts
Confirm message delivery and viewing — know that critical information has been seen by the right people.
Instant Notifications
Push alerts on web and mobile so urgent messages are never missed, even when employees are away from their desk.
Multi-Device Access
Stay connected from any device — seamless experience across web and mobile for on-site and off-site staff.
Configurable Permissions
Control who can message whom, and which staff can create group chats or send announcements organisation-wide.
Shift Swap Requests
Initiate shift swaps directly from a conversation — streamlining cover requests without leaving the app.
Customisable Notifications
Each employee controls how and when they're notified — reducing noise without missing what matters.
How Teams Use RosterMate Messaging
From daily operations to urgent communications, see how organisations put messaging to work.
Shift Management
Send open shift offers, notify teams of schedule changes, and coordinate last-minute cover — all within a single thread your staff already checks.
Operational Updates
Distribute daily briefings, policy changes, and task lists to exactly the teams who need them — no more info getting lost in email chains.
Team Coordination
Facilitate shift handovers, coordinate between departments, and share best practices — all within dedicated, persistent group threads.
Urgent Communications
Broadcast emergency notifications instantly to the right teams, confirm employee awareness, and coordinate response — all from within RosterMate.
Key Benefits
Why thousands of shift-based teams choose RosterMate messaging
One Unified Inbox
Eliminate fragmented tools. Every message — direct, group, or announcement — lives in one secure, searchable workspace.
Real-Time Delivery
Messages arrive instantly across web and mobile. No delays, no missed shifts — just reliable communication when it counts.
Secure & Auditable
All communications stay within a controlled, work-only environment with role-based access — no personal numbers required.
Targeted Announcements
Send company-wide or pinpoint messages by role, area, or team — so the right people always see what's relevant to them.
Faster Response Times
Operational questions and coverage gaps get resolved in minutes, not hours — reducing downtime across every shift.
Improved Team Engagement
Keep staff connected and informed across all shifts and locations — building a stronger workplace culture without extra apps.
Common questions about RosterMate's Messaging feature
Related Features
Enhance your workforce communication with these complementary tools
Roster Scheduling
Create, edit, and manage staff rosters with drag-and-drop ease — then notify your team instantly via messaging.
Time Tracking
Accurate time records with Kiosk Mode — paired with messaging so staff can communicate without leaving their station.
Leave Management
Streamline leave requests and approvals — message employees directly from within the leave workflow.